Our Story Begins
at Home
Ana’s Care & Home Support was founded on a simple belief: care should feel as natural and nurturing as family. What began as a mother’s vision has grown into a trusted service across Vancouver. For us, family care is more than a business; it is a calling that has guided us for more than three decades.
Ana’s Journey:
From El Salvador to Canada
In 1985, Ana Portillo came to Canada with resilience, determination, and a heart dedicated to caring for others. Her journey as an immigrant and mother was not without challenges, but these experiences shaped the values that continue to guide the company today. Respect, kindness, and reliability became the foundation of Ana’s Care and remain central to how we serve families across the Lower Mainland.
The People Behind the Care
Behind every service is a team of caregivers, care aides, and licensed practical nurses who bring dedication, cultural understanding, and compassion to their work. Our leadership team of Ana, Susana, and Tony model this same commitment. The care they extend to each other as a family is mirrored in the way Ana’s Care supports every client, with patience, respect, and warmth.
Care With Us
Caregiving at Ana’s Care is more than work, it’s a calling filled with purpose and heart. We believe in nurturing our caregivers the same way we nurture our clients: with respect, kindness, and support. When you join us, you become part of a family-run team that values your gifts and your growth.
What We Stand For
We believe that home support is about more than just care and attentive tasks – it’s about nurturing independence, dignity, and emotional wellbeing, tailored uniquely to each family. Our mission is to ensure that every person feels seen, valued, and cared for in a way that reflects their own choices and traditions. This philosophy has shaped Ana’s Care since the beginning and remains our promise to every family we serve.
At the Heart of Ana’s Care
Respect
Every person we care for has a voice that deserves to be heard. At Ana’s Care, respect means taking the time to listen, understand, and honor each individual’s story, traditions, and choices. We approach every moment of care with thoughtfulness and genuine regard for those we serve.
Dignity
We believe true care protects independence and self-worth. Our team supports clients in maintaining control over their daily lives, offering gentle assistance that uplifts rather than oversteps. Every action we take is grounded in preserving confidence, comfort, and grace.
Compassion
Our caregivers lead with their hearts. Each visit is filled with warm connection, empathy, and understanding — because caregiving is about more than tasks; it’s about companionship and comfort. We bring peace of mind to families and heartfelt kindness to every home we enter.
Reliability
Families trust us to be there — and we take that promise seriously. Reliability means showing up consistently, communicating clearly, and delivering quality care without compromise. At Ana’s Care, we are the steady, dependable hands you can count on, day after day.